ICT Governance Overview

ICT governance is about policies, plans, projects and priorities. It's about who makes what decisions, who advises those who make the decisions, and how and where that advice is provided. It's also about roles, responsibilities and authority. Leaders need to lead but stakeholders need the opportunity to contribute meaningfully to decision-making at a point appropriate to their institutional roles. There must be institution-wide oversight, coordination and facilitation.

A Federated Model

At the U of S we operate within a federated model that seeks to balance the tension between the opposing poles of centralization and decentralization. A federated model fits well with the culture of a university. It can both accommodate the autonomous nature of individual units and achieve the scale economies of the centralized model—not centralization or decentralization but centralization and decentralization, appropriately balanced.

Shared Services Diagram

Strong central leadership, with significant local input and respect for boundaries, is a hallmark of a successful federated model. Boundaries need to be flexible since they may and will change over time.

We have put in place a governance structure that respects institutional responsibilities and boundaries, provides opportunities for stakeholders to be meaningfully engaged in the planning and development of initiatives according to their roles and provides for both technical and non-technical input (since both are critical to success).