Broadly speaking, ICT comprises computing technology (computers, servers, storage systems, peripherals), communications technology (networks, phones) and associated applications and software.

The ICT portfolio encompasses a broad spectrum of activities to ensure that the ICT environment meets the needs of the broad university community, that the investments and decisions we make align with the strategic directions of the university and that we appropriately manage risks.

The CIO and AVP Information and Communications Technology and its two reporting units, Information Technology Services (ITS) and Information Strategy and Analytics (ISA), have a number of direct responsibilities. Examples of direct responsibilities of the various units include:

• ICT Governance and Policy
• ICT Strategy, ICT Architecture, Information Architecture
• Networks and Servers
• Core Campus-wide Services (PAWS Campus Portal, E-mail, Calendar, Web Services, Blogs, Wikis, etc.)
• Administrative Information Systems
• Telephones
• Instructional Support Services
• Research Support Services
• Computer Hardware and Software Sales and Support
• Training

The CIO and AVP Information and Communications Technology, ITS and ISA also work collaboratively with other units on campus to ensure the ICT environment meets the needs of the university community. Collaborative initiatives include:

• Unit/College-based systems and facilities including some of our major campus systems: SiRIUS (SESD), UniFi (FSD), AboutUS (HRD), Library, Advancement, etc.
• Learning space enhancements (with EMAP and FMD)
• Research facilities (WestGrid, HPCRF, GIS, etc.)