Role of the CIO

The University's Chief Information Officer works in collaboration with senior administration, deans, department heads, faculty, staff and students to realize the institutional vision for ICT services and infrastructure. The CIO also represents the interests of the University in ICT matters, both internally and externally. The Associate Vice-President for Information and Communications Technology (ICT) oversees the operation of four units: ICT Applications, ICT Client Services, ICT Platform Services and ICT Security.

University Leadership on ICT Issues

The CIO provides vision and leadership to the University in the development and use of information and information technologies in the context of the University's strategic priorities and the Integrated Plan. The CIO is the primary point of connection to University-level decision-making relating to ICT and develops the University's overall ICT framework, including strategic planning, governance, policy, infrastructure and resources. The CIO is the senior spokesperson for ICT issues and represents these issues with University Council and its committees, with the Board of Governors and its committees, with external bodies and agencies and with the general public.

Executive Responsibilities

The CIO has executive responsibility for information, information technology and communications technology, for the institutional ICT strategy and ICT architecture, and for the delivery of reliable and responsive services to faculty, staff, students and other clients of the University. The CIO leads a team comprising Directors, Managers, administrative staff, professional staff and technical staff, some of whom may be embedded in colleges or other administrative units.

Collaborative Relationships

The CIO works collaboratively with

  • Other campus leaders to achieve an integrated and strategic University-wide approach and to ensure that ICT initiatives of all campus units align with University priorities, goals and resources. While the CIO role situates institutional responsibility for technology strategy and architecture in a single central office, individual units may have responsibility for specific systems and data as part of their own activities.
  • Leaders of individual units to ensure that their local initiatives are managed within the institutional strategy and architecture to ensure that the integrity of both is maintained.
  • Units across the University - particularly Student and Enrolment Services, Human Resources, Facilities Management, Financial Services, Educational Media Access and Production, the University Learning Centre, the Library and the Colleges - to ensure coordination of local initiatives, systems or data within the overall institutional framework.