Four key documents describe our institutional needs, plans, priorities and projects.These are the ICT Foundational Document, the 2004 ICT Plan, the 2008 ICT Plan and the 2008 Information Strategy. Two unit plans were completed as part of the Third Integrated Planning Cycle: ISA 2012-2016 Unit Plan and ITS 2012-2016 Unit Plan .
As articulated in the ICT Foundational Document our planning is guided by four key principles. These are:
- Federated Model - ICT is a shared responsibility
- Service - We strive for integrated service, anywhere, anytime
- Collaboration - We make progress through partnerships
- Stable Funding - We must escape "the tyranny of episodic funding decisions"
Strategic planning for ICT is an ongoing process that helps us to ensure continued alignment with the university’s needs and the integrated planning cycle. The external review of ITS and Service and Process Enhancement Project (SPEP) have provided the U of S with a number of areas to focus on for improvements. These include identifying a core set of ICT services that will be provided and funded centrally for all faculty and staff; developing a shared service model that contains the elements of price transparency, service culture, good business process, standardization, continuous improvement and responsiveness; and exploring ways, such as outsourcing, to improve efficiency in the provision of ICT services. Resolving governance issues will need to be an important part of the strategic planning process.
Annual ICT Updates
Every year during Technology Week, the CIO provides an annual update to the community.