The Mental Health Center has codes to deal with
disruptive patients. When a code is called the
receptionist calls the RCMP. There are regular fire drills.
There are general staff meetings on a bi-monthly basis.
Repeat prescriptions are dealt with through a telephone
order to the pharmacist and it is documented on the
Patient confidentiality is respected. Copies of patient
files are sent out while the originals are retained.
Reference materials are available to both patients and
doctors. Recent medical literature is available through
a library in the outpatient department of the Small Town
Mental Health Center.
Action Taken By
Dr. Good has a well-established practice in Small Town where he provides good
quality of care. He is clearly well liked by his patients.