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14

PRACTICE ENHANCEMENT PROGRAM

2.a The Assessment Process

1.

Physician Selection – annual selection is based on a stratified random selection

(within identified groupings of doctors, individuals will be randomly selected.)

Groupings:

greater than 65 years of age ]

50 - 64 years of age

]

- family physicians

less than 50 years of age

]

Specialists will be assessed by entire specialty section

(eg. dermatology, pediatrics, etc.) as determined by the PEP Committee

2. Pre-visit Questionnaire

– establishes a demographic and professional profile

of the physician being assessed. This information will also determine eligibility

for assessment.

3. Physical Facilities & Practice Organization Questionnaire

– Completed

by each physician selected for assessment prior to the office visit as a tool

for gathering consistent data from each assessment regarding medical

facilities and practice setup. A Facilities Report is provided to each physician

assessed.

4. Patient Questionnaire

(family physicians & specialists) – sent by PEP to 60

patients selected by the physician to survey patient impressions in areas such

as communication, availability, staff performance and preventative medicine.

A summary report is created from all patient responses and presented to the

assessed physician.

5. Referred Specialist Questionnaire

(family physicians only) – sent by PEP

to survey the quality of referrals sent by family physicians to specialists.

A list of specialist physicians that a family physician has referred patients

to recently will be provided to PEP from the Medical Services Branch of

Saskatchewan Health (no financial information is received or reviewed by

PEP). Twenty specialist names will then be randomly chosen for distribution

of this questionnaire.

6. Referring Physician Questionnaire

(specialists only) – sent by PEP to

20 referring physicians selected by the specialist to survey how colleagues

perceive the specialist’s services in areas such as communication, availability,

and patient satisfaction. A summary report is created from all patient

responses and presented to the assessed physician.