Vision

Second Integrated Plan - 2008-09 --- 2011-12 (PDF)
Third Integrated Plan - 2012-2016 (PDF)

University/Divisional Initiatives

Service Renewal

Financial contribution from CSD to the University must align with the University’s IP priorities. An approved mechanism must be developed that allows CSD the opportunity to reinvest, allowing for renewal of operations and capital expansion projects with in the individual service areas. In addition, CSD proposes that the annual individual service areas dividends to the University are redirected towards a student scholarship model.

Time Frame:  2009-2012

Student Housing Accessibility

Align with student enrolment objectives and student housing marketing requirements by Expanding Student Residences Upgrading Current Student Housing.

Time Frame:  2012

Marquis Hall Renewal: Student Community – A Sense of Place

Renewal of Marquis Hall services and facilities to develop a vibrant and inviting "sense of place". Will involve major renovations and revitalization to the retail operations, facilities and service operations.This initiative also involves revitalization of the Arts retail outlet as a supporting central gathering place for students and the campus community.

Time Frame:  2009-2012

Divisional/Unit Level Initiatives

Operational Revitalization

Transforming the environment for sustainable progressive change. Developing vision statements, operating purpose and philosophy based on University values and themes. Ensure health and safety to be a priority in implementing systems.Involves collaboration with staff and the university community in setting direction for the operations, increasing transparency, increase communications and refine service and performance standards.

Time Frame:  2009-2012

Supporting Unit Initiatives

Ensure service areas initiatives align with CSD’s divisional goals and university IP themes. Examine opportunities for centralized coordination to maximize efficiencies. Provide centralized communication.

Time Frame:  2009-2012

Residences

#1 - Enhance Residence Student Life (Extend the faculty in residence program to include McEwon Park residences. Improve current website and on-line-features. Set priorities for education, wellness, social, residence enhancements and larger community involvement)

Time Frame:  2009

#2 - Energy Efficient Improvements to McEwon Park Residences (Install energy-efficient hybrid heating system, reduce green house emissions by replacing all existing windows)

Time Frame:  2009

# 3 - Review Services/Structure (Review staff levels to volume of work evaluate what service will be provided centrally or by the unit, align responsibilities with needs, anticipate efficient process and increased customer services)

Time Frame:  2009

Bookstore (Retail Services)

#1 - Improve the quality of Service (Create an on-line store, increase used book availability, renovate the main Bookstore and tuck shop, open additional off-campus stores, increase customer service skills)

Time Frame:  2009

#2 - Build a High Performance Organization (reduce expenses and increase productivity)

Time Frame:  2009

#3 - Create an online-store to communicate mandate as retail services arm of the university. (Develop an on-line store that partners with University Advancement, Huskie Athletics)

Time Frame:  2008

Printing Services Documents Solutions and Distribution

#1 - Document Management (Become a key participant in the development of the University document Management strategy)

Time Frame:  2009

#2 - Develop in-House Variable Information and Developed Digital Colour (Provide cost efficient short run colour printing services, Install an IGen3 with a goal of averaging an output of 150,000 copies per month by the end of the IP period.)

Time Frame:  2009

#3 - Online Ordering

Time Frame:  2009

#4 - Develop Campus Wide Advisory Committee

Time Frame:  2009

#5 - Collaborate with EMAP, ITS and SESD (To avoid duplication of services and equipment through on going discussion collaboration and support.)

Time Frame:  2009

Food Services/Hospitality Services

#1 - Expand e-payment services (To include summer housing reservations, conference registration services)

Time Frame:  2008

#2 - Survey Students Regularly (Maximize opportunities for growth in meal plan sales, improve customer satisfaction)

Time Frame:  2008

#3 - Human Resource Management (Effective attendance management with a focus on accountability and partnership with Health and Wellness office)

Time Frame:  2008, ongoing

#4 - Increase Environmentally Sustainable Practices

Time Frame:  2008, ongoing

#5 - Retail Services Enhancement (Create dynamic retail Food Services operation that is financially viable)

Time Frame:  2009 Arts, 2010 Marquis Hall

Parking Services

#1 - Enhance Student Parking (Electrify E lot)

Time Frame:  2009

#2 - Provide additional parking in the Health Science Area (Option 1- build a 93 stall visitor parkade under the E wing of Health Science, Option 2 - reconfigure lot C and add additional stalls to current lot C.)

Time Frame:  2010-2011

#3 - Replace existing Faculty/Staff parking (Scramble lot G)

Time Frame:  2008