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Copyright © 1999 by Bonnie Skaalid

Response Times

 

Research on response times [1, 3] for stand-alone computer operations have been established for a long period of time. According to Nielsen:

Research on a wide variety of hypertext systems has shown that users need response times of less than one second when moving from one page to another if they are to navigate freely through an information space...Currently the minimum goal for response times should therefore be to get pages to users in no more than ten seconds, since that's the limit of people's ability to keep their attention focused while waiting....speed must be the overriding design criterion. To keep page sizes small, graphics should be kept to a minimum and multimedia effects should only be used when they truly add to the user's understanding of the information.[2]


[1] Nielsen, J. (1993). Usability engineering . San Diego, CA: Academic Press, Inc.

[2] Nielsen, J. (Mar. 1997). The need for speed. [Online]. Available: http://www.useit.com/alertbox/9703a.html

[3] Shneiderman, B. (1998). Designing the user interface: Strategies for effective human-computer interaction (3rd ed.) . Reading, MA: Addison-Wesley Publishing.

Media:[Multimedia Research] [Using Graphics and Pictures] [Animation] [Video] [Audio] [Response Times]

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