May 16, 2013
Web Browser Issues with UniFi Self-Service
We have had numerous reports of duplicate documents being created from users creating Journal Vouchers (JVs) or Purchase Requisitions in UniFi Self-Service when using Internet Explorer 9 (IE9) as their web browser.
As IE9 is NOT yet a supported browser for UniFi Self-Service, we offer
the following solutions:
- Create JVs and
Purchase Requisitions using UniFi Plus. This is the most reliable
option; we have not had any instances of duplication from users creating
JVs and Purchase Requisitions in UniFi Plus.
- Use Firefox or IE8 as your
web browser if you prefer to continue to use UniFi Self-Service to create
JVs and Purchase Requisitions.
- A case has been reported of a duplicate being created with Google Chrome, so we also recommend not using this browser with UniFi Self-Service at this time
For more information, contact: