FAQ - Existing User


1. How do I add more space?

Resubmit the DATASTORE Request Form indicating that you wish to extend your space.



2. How do I add / remove users?

Depending on the granularity of the permission, you can add users through the IAM tool (iam.usask.ca) or through Window permissions. Please read the following for more information: http://www.usask.ca/ict/services/file-storage/DataStore/HelpDocs/Help-Permissions.php

3. How do I share data my data?

Users are able to add collaborators directly to your data by providing NSIDs through the Service Desk (service.desk@usask.ca) or here. Or you can manage acccess to your data here.

If you’d prefer transfer files, you can use Globus. It allows transfer of large amounts of data to other collaborators around the world. More on Globus here: https://www.globus.org/file-transfer



4. How do I find my quota?

You can check your allocation through the IAM service, contact the Service Desk (service.desk@usask.ca) or ask a technician in your area.



5. How long do I have before a file is lost forever?

DATASTORE provides up to 1 year of recovery for deleted files. 



6. Oops! I deleted a file. How do I recover it?

You can recover your files yourself within 30 days. See here for more information. For data older than 30 days, it will need to be recovered from tap. Submit a ticket to the Service Desk at service.desk@usask.ca or here



7. I no longer need X TB of storage. How do I cancel it?

Submit a email request with the details of the storage (name, existing amount of storage and amount of space to remove from the allocatio).

8. How do I connect off campus?

You have two options. One is to connect through the VPN and map the drive as you normally would (Windows, OSX, Linux). The other option is to use WebDav (Windows Instructions, OSX Instructions), connecting to the following server: 

https://webshare.usask.ca/datastore.

NOTE: You will not be able to change permissions or restore files through WebDav.



9. Who do I call if I have more question?

Contact one of the analysts in Research Computing at research.computing@usask.ca.



10. What do the IAM groups do?

Your IAM groups do the following:

https://iam.usask.ca 

              

ds_YourName_admin_access

  • Has the ability to read/write to the file system (create, edit, change files and folders)
  • Can change permissions on the file system (at OS level)
  • Can change group members in IAM of the 3 default groups that are created
  • Has access to connect to the share to traverse (navigate) into the file system

ds_YourName_write_access

  • Has the ability to read/write to the file system (create, edit, change files and folders)
  • Has access to connect to the share to traverse (navigate) into the file system

ds_YourName_read_access

  • Has the ability to read the file system (files and folders)
  • Has access to connect to the share to traverse (navigate) into the file system

 



11. What do Windows OS permissions do?

See Fig. 1A.

Read

Permits viewing and listing of files and subfolders. Permits viewing or accessing of the file's contents.

DATASTORE Windows Permissions

Fig. 1

Write

Permits adding of files and subfolders. Permits writing to a file.

                            

Read & Execute

Permits viewing and listing of files and subfolders as well as executing of files; inherited by files and folders. Permits viewing and accessing of the file's contents as well as executing of the file.

List Folder Contents

Permits viewing and listing of files and subfolders as well as executing of files; inherited by folders only.

Modify

Permits reading and writing of files and subfolders; allows deletion of the folder. Permits reading and writing of the file; allows deletion of the file.

Full Control

Permits reading, writing, changing, and deleting of files and subfolders. Permits reading, writing, changing and deleting of the file.

https://msdn.microsoft.com/en-us/library/bb727008.aspx 



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