Desk Phones

Your desk phone has many useful features. You can individualize your call settings, set out-of-office options and manage alternate messages.

Getting Started

Placing and Receiving Calls

To on-campus numbers:
  1. For campus numbers that begins with 966, pre-dial the four-digit extension number.
  2. For campus numbers that do not begin with 966, pre-dial 9 followed by the area code and seven-digit number (e.g. Saskatchewan Research Center, Canadian Light Source, National Research Center, Royal University Hospital, etc.).
  3. Lift the receiver, or select a line, to complete the call.
To off-campus numbers:
  1. Pre-dial 9 and the area code followed by the seven-digit number.

Long Distance Numbers

To make long distance calls to North America from campus:

  1. Dial access digit 9 plus digit 1.
  2. Dial area code followed by the seven-digit local number.

To make long distance calls internationally from campus:

  1. Dial access digit 9 plus 011
  2. Dial the country code followed by the local number.

Telephone Service Ordering and Billing

Most U of S departments have a primary telephone contact that handles telephone service ordering and billing for the department.

Support

Moving your phone

Cisco IP phone

Cisco IP phones require Power over Ethernet (PoE) network ports to work. When moving your office or if you need a phone in a temporary location, such as a meeting room, you can move your phone yourself between PoE network ports on the university network. If you are able to move the phone yourself, there is no charge. For moves that will last more than a day or two, we ask that you contact us.

These network ports are readily available in most and Cisco phones can be moved freely. Contact Telephone Services or complete the online telephone service order form to arrange a move.

University operator

The University Operator provides information and assistance with campus telephone numbers. For assistance from the University Operator in completing a call:

  • From on campus - dial 4343
  • From off campus - 306-966-4343

Report a problem

Problems with telephone equipment and services should be reported to Telephone Services.

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