Custom Training

Our training specialists have years of combined experience in customized training solutions. These solutions are designed to meet your specific training needs, when you need them; all are available in groups or one-on-one, in our labs or your environment. Our staff are experienced in supporting Windows and Macintosh operating systems and many software applications.

All fees associated with our solutions are designed to cover the cost of providing this service. Our rates and packages for both U of S and non-U of S clients are available below:

• On-Campus Clients: A rate of $75.00/hour will be assessed for University clients. This fee applies to instruction time, as well as time required to develop the course, and prepare course materials.
• Off-Campus Clients: Training provided to non-University off-campus clients - Please contact our office for exact rates and information. The hourly rate for off-campus individuals is $100.00/hour.
  The following guideline may be useful for off-campus groups:

• Admin Fee	$150
  Preparation of Custom Course (If required)	$125 per hour
  Training Time	$125 per hour	groups of up to 10
  	$175 per hour	groups of 10 or more
  Training Rooms	$75 per hour or $300 per day	may vary
  Laptops	$25 per hour for two or more	depends on location

Training Facilities: If your training requirements include the use of training facilities, the Library PC Training Facility (seats 20 people) may be available at an additional cost. Please contact the Dean's office in the Library. Any other computer labs on campus must be booked through Central Booking.

PLEASE NOTE: Our trainers are busy people, and we would love to help you. To ensure that your questions are answered, and you get the most from your training experience, please book at least 1/2 an hour or more with our trainers. Quick questions should be sent to the Help Desk (email), or call 966-4817.

Custom Training Options

• Just-in-Time Training is a quick and dynamic response to a difficult situation.

• Contract Training helps you work smarter, not harder, by assessing your specific needs and building long-term or department-wide training solutions.

• At-Elbow Support is a question and answer session in front of your computer, while working through your specific difficulties.

Contact us for details.