ITS can help you solve your business problems through the use of technology and can support your applications and databases. Most applications support is handled by the Administrative Information Services unit, while database support is provided by the Server and Database Services unit. To request information and support, contact application and database
services at
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When you request support, you will be contacted by a senior analyst in ITS for a consultation, to assess your basic needs and to estimate the rough size of the project. Once that is done, a project team and schedule will be assembled to begin solving your business problem.
Rates for application and database services vary and can be billed in a variety of ways, depending on the amount of support you need and the method of billing you prefer. You may be billed on an hourly basis, or billed a flat rate for staff effort.
Available Application and Database Services
ITS provides the following application and database services:
Key Clients for Application & Database Services
ITS supports a wide variety of applications and databases for clients around the University, including:
- Consumer Services Division (applications used by the Bookstore and Food Services)
- Human Resources (the About-US application)
- SiRIUS (Systems and Database Staff are supplied by ITS)
- University Advancement
- Institutional Analysis
- Department of Health, Safety and Environment (DHSE)
- Colleges and researchers (various smaller applications)
