1) Login to the ICT cloud store
2) You will see a list of all your virtual machines. Click the "DNS Change Request" for the virtual machine you wish to change. A new popup will open.
3) Enter your desired computer name in the text field and click "Compose Request Email". A new mail will open in your default email client. Computer names must follow a few requirements listed below.
4) Review the email and verify the new computer name is correct (highlighted example shown below). You can also add any instructions for ICT Networks or references to the old name in the body if you wish. Please do not modify any parts of the string. Send this email once you have made any additions. This process requires manual changes by ICT Networks and may take an hour or two during normal business hours.
5) You will receive a reply similar to below from ICT Networks once the change has been applied.
6) The next steps need to be completed in the vCloud advanced interface. You will find a link on the right side of your Virtual Machine list (above the gray bar)
7) Login to the advanced interface with your nsid and password
8) Click the "My Cloud" tab
9) Click on the console thumbnail for this vApp. The console will open in a new window. Click inside the console and hit "CTRL-ALT-Ins" or click the "Send CTRL-ALT-DEL" button on the top right toolbar (third from right)
10) Login with an nsid user who is a member of both the local admin group and the YourOrg_Admins AD group (example: DemoOrg_Admins for the Demo Org)
11) Click the start button. Right click on "Computer" and select "Properties"
12) Click "Advanced system settings" on the left menu
13) Click the "Computer Name" tab then click the "Change" button
14) Change the "Computer Name" field to your new computer name.
15) Verify the information is correct and click "Ok"
16) The computer account in Active Directory and local computer name will be renamed. Click "Ok". Note: Any access denied errors on this step could indicate missing membership in the YourOrg_Admins AD group.
17) Click OK to the "System Properties" box then click "Restart Now".
18) Once the virtual machine has finished rebooting, close the console window then Right-click on the vApp containing the virtual machine you wish to rename and select "Stop".
19) This will gracefully power down the machine. Click Yes to proceed with the shutdown.
20) Wait until the vApp status shows "Stopped" then double click on the vApp name
21) Click the "Virtual Machines" tab
22) Right click on the virtual machine you wish to rename and select "Properties"
23) Change both the "Virtual Machine name" and "Computer name" fields to the new computer name.
24) Verify both fields have been changed to the new computer name then click "Ok"
25) Wait until the rename process is complete (~2 minutes)
26) On the left tree menu, click "vApps" then right click on the vApp containing your renamed VM and select "Start"
27) Once the virtual machine has finished booting, login via the console or RDP and verify your new computer name was applied correctly.