In the absence of central funding to cover the costs for providing this service, SharePoint will be offered on a fee-for-service basis.  The service fees are comparable to or lower than fees charged by off campus providers. In the future, ICT would like to offer this service without a service fee. Until then, a fee-for-service offering reduces total university costs compared to having multiple, independent SharePoint services in colleges and departments.

The annual SharePoint service rates for 2011/12 are as outlined below:

Note: 1 Gig of quota space is included per paid employee.

Students who are also employees (not employees who are students) and using SharePoint as part of their employment duties will be exempt from ICT SharePoint service fees.  Employees who are members of multiple units or committees will pay once to use SharePoint.

The fee structure will be reviewed each fiscal year. 

Billing

Billing will take place at the beginning of each fiscal quarter (May 1, Aug 1, Nov 1, Feb 1).  It will be based on expected usage (number of users) for that quarter.  The customer will be contacted with:

• Number of users they paid for in the last quarter
• User list from most recent audit
• Disk usage from most recent audit

The customer will be asked to provide the expected number of users for the upcoming quarter.

For new customers, the billing for the starting quarter will be prorated and based on the estimated number of employees who will have access.

Cancellations

Customers that wish to cancel their SharePoint subscription must give 3 months notice.  The site collection(s) will be be made unavailable at the start of the following quarter.