Your Information:

* Your Name:

* NSID (if you do not know your NSID please contact the ICT Help Desk):

* Your E-mail Address:

* Your Phone Number:

Computer Showing the Problem:

What kind of computer is being used?

What operating system is being used?

What web brower is being used?

How do you connect to the Internet?

Course Information:

Course dept, number, and section:

Course Title:

Course Instructor Name:

Problem Description:

If so, what did it say? (Cut and paste the results below.)

Describe the problem in as much detail as possible. For example, when does it happen? What are you doing in the course when it happens? Does it only happen in one course or in all courses? Which assignment, assessment, discussion topic, etc. is showing the problem? Does it happen on all computers you've used, or only on a certain computer? What is the exact wording of any error messages you are seeing?

Please provide detailed steps to reproduce the problem. List everything you do from the time you log in: what links do you click on, what options on forms do you select, what do you have to type, etc. Be as specific as possible so we can follow your instructions to reproduce the problem ourselves.

If you are an instructor reporting problems experienced by students, please list the login names of those affected. For example, if this problem is affecting only specific students, please indicate which students are affected below.