Students

Q: How soon are the lecture recordings available after the capture completes?
A: Expect processing to take on average 1 business day. Time may vary with the number of lecture recordings being processed. The system will notify students via email when the lecture recording is available.

Q: Where do I go to view a recorded lecture?
A: A web link to a lecture recording will be distributed via email. You will be required to log in with your NSID and will only be able to access lectures captured for classes that you are currently enrolled in.

Q: What devices can I use to view a lecture recording?
A: Any computer with a web browser and an installed flash player (version 10.1 or higher).  You can find which flash version you have by going to http://www.adobe.com/software/flash/about/

Instructors

Q: Can I restrict access to my lecture recordings?
A: Access to a recorded lecture is limited to the students enrolled in that class.  Once the recording is released to these students, there is limited control over what happens to it.

Q: Who do I contact with questions?
A: For questions related to classroom equipment or in-classroom issues please contact  eMAP at 966-4263.  All other issues or service related quesitons should be directed to the ICT Help Desk at 966-4816 or help.desk@usask.ca

Q: What does the lecture capture service capture?
A: This varies between classrooms.  See the  list of equipped classrooms and their recording capability.

Q: What can I do if something gets captured that I don't want students to see?
A: Instructors should contact the ICT Help Desk at 966-4816 or help.desk@usask.ca to request the removal of a lecture recording. Support staff are unable to remove portions of lectures, however they can delete a whole lecture from the system.

Q: Do I have to use the console computer for video capture?
A:No, if you connect your personal laptop to the classroom console, the service will record the video and the audio from that device. As a general rule, whatever content is playing over the theatre speakers and displaying on the overhead projector is captured in the lecture capture. To be certain please contact eMAP at 966-4263 if you have questions about the document imaging camera in a theatre.

Q: How do I schedule a recording?
A: Go to the self-serve page and login using your NSID.  A list of classes for which you are the instructor will appear.  If the class is scheduled in a classroom with lecture capture capability, a link will be available. Click on the link to schedule a recording. If no link appears this indicates that the classroom your course is currently scheduled in does not have lecture capture capabilities. Please contact the ICT Help Desk at 966-4816 or help.desk@usask.ca to discuss your options. Note: Classrooms equipped to record Audio only use the U of S Podcasting tool which is self-serve (i.e., started and stopped by the instructor in the classroom). Thus, clicking the audio only link does NOT schedule the recording, instead an information window will appear indicating that the room is equipped for audio only with an additional link to instructions on how to use the podcasting tool.

Q: What happens if my class ends early or runs longer?
A: Captures are scheduled to begin and end at the normal class times. This cannot be adjusted once a capture starts, but please contact the ICT Help Desk at 966-4816 or help.desk@usask.ca if you want to adjust your weekly capture schedule.

Q: Can I stop the capture?
A: No, but you can have the lecture recording deleted by contacting the  ICT Help Desk at 966-4816 or help.desk@usask.ca.

Q: Can I exclude dates that I don't want captured?
A: Yes, contact the ICT Help Desk at 966-4816 or help.desk@usask.ca and provide them with the class name, room number and date(s) to exclude at least 24 hours prior to the date(s) in questions.

Q: Is this service limited to capturing lectures?
A: No, but you would have to contact the ICT Help Desk at 966-4816 or help.desk@usask.ca directly to schedule your event if it is not related to a class.

Q: How long are the captures kept?
A: Lecture recordings will be archived for 2 years from the date of capture. Instructors can request that a recording be deleted or restored by contacting the ICT Help Desk at 966-4816 or help.desk@usask.ca. Lecture recordings will be made available to students for at least 30 days after the end of term.

Q: Will I know if the students are watching my captured lectures?
A:. Not at this time, work is ongoing to make this information available to instructors.

Q: Can I view a lecture before I release it to students?
A:. No, once a recording has been processed it is automatically available to all students in the class. You can have automatic alerting of lectures turned off on request, though students will still be able to access recordings via the course RSS feed. The system is designed to make recordings automatically and quickly available to students. If you have concerns about a recording, please contact  ICT Help Desk at 966-4816 or help.desk@usask.ca to have the recording removed from the system.

Q: How do I know if my lecture is successfully being recorded?
A: At this time, there are no controls in the classroom to indicate when a lecture is being captured.

Q: How do I access the recording?
A: A link to a lecture recording will be distributed via email. You will be required to log in with your NSID and will only be able to access lectures captured for classes that you are teaching.

Q: Where is lecture capture technology available?
A:  A list of equipped classrooms and their recording capability is maintained on the U of S website. Equipment for lecture capture is only available in some classrooms. Classroom Scheduling assigns the classrooms for classes. We cannot move or install lecture capture equipment to accommodate recording a class assigned to a classroom that does not already have the necessary equipment installed.