Overview
- ICT provides user accounts, documentation, consulting and
training materials.
- ICT does not intend to charge for use of the Service in for-credit University courses.
- ICT does not intend to charge for use of the Service for University
research or administrative uses, unless such use increases the licensing
fees payable to the vendor.
- The Service will not include data entry, supply or design of OMR
forms, custom reporting, individual training, etc., although ICT may
offer such additional services for fee.
- ICT will perform daily backups of the entire application server for
disaster recovery purposes. For more information on recovery, contact
qmp_service@usask.ca
- Training is provided by ICT Training Services for free to faculty.
Eligibility for using the Questionmark Perception Service
- The service is open to use by any University faculty, department, administrative or research unit for University business purposes.
- The service will not generally be available for students to create or deliver assessments unless requested by, and under the direction of, the course instructor.
- The service is available to admitted or registered students to participate in designated assessments.
- Other assessments (e.g. surveys) may be open to participation from invited participants or from the general public.
Questionmark Perception service clients are responsible for:
- the authoring, scheduling, delivery and reporting of assessments;
- providing instructions and directions related to the delivery of assessments to participants and students;
- students are to contact the proctor during examinations
- students can contact the ICT Help Desk for support on asynchronous assessments
- arranging support from ICT during the delivery of high-stakes assessments as required;
- negotiations with textbook manufacturers in obtaining pre-built question repositories;
- ensuring that, in the case of an instructor, University Council Regulations on Examinations are being followed;
- obtaining necessary permissions and approvals for research or survey questionnaires, please see the Institutional Planning and Assessment survey information for full details.
Copyright and Ownership
By posting content to Questionmark
Perception‚ you warrant and represent that you have the rights to that
content‚ including all the rights necessary for you to post the content.
Service Operation
- The system is backed-up on the following standard schedule: All files are backed-up on a daily basis for disaster recovery purposes.
- The database is backed-up on a daily basis, and logs are saved to a another server every 2 hours.
- The Questionmark Perception Assessment Management Service is available 365 days per year, excepting scheduled server maintenance downtime as announced by ICT, or unexpected failures of the server or related equipment.
- Regular monthly maintenance and operating system patching will normally take place on the Wednesday following the second Tuesday of each month, from 10:00pm to 2:00am. Variance from this schedule will be announced in advance.
- Minor updates to the Questionmark Perception software such as bug fixes and point releases that require a service disruption will be announced in advance by ICT. Where possible, these will be included in the regular monthly maintenance downtime.
- Major security updates requiring immediate downtime may have to occur and will be communicated as needed.
- Major updates to the Questionmark Perception software such as new versions will be scheduled a minimum of two weeks in advance and outside normal University business hours.