Email messages you receive at your U of S email address may be automatically forwarded to another email address.

Please note: Email forwarding can cause serious Spam/Junk mail errors so please forward your email only if necessary and if you do forward, take precautions (see Note below) to ensure this forwarding does not trigger incorrect Spam/Junk Mail notifications.

You can choose to simply forward all email to your forwarding address OR you can choose the 'Deliver and Redirect' option which will deliver incoming email both to your U of S email inbox AND to the forwarding address you have specified.

You can forward messages sent to your @mail.usask.ca e-mail address to another e-mail address by logging in to My IT Services (MITS).

1. Log in to MITS with your NSID username and password.
2. Click on "Forward Email" in the left menu.
3. Enter the email address you want to forward your @mail.usask.ca email to. A valid Forward To: email address must contain an "@" symbol and something "." something after the @ symbol.
4. Click the Set Forwarding button.
5. Ensure Spam/Junk Mail settings are set properly to avoid errors. (see Note below)

After you have set forwarding, it is advisable to send a test message to your account to confirm the forwarding is set correctly.

Please note: Messages in your account prior to setting forwarding are not automatically sent to the forward to: address.

You can also create a rule in Outlook or Outlook Web App to redirect all or some incoming email to another email address. For more information on how to create Outlook rules, refer to Microsoft's web site:

http://office.microsoft.com/en-us/outlook-help/create-a-rule-HP005242897.aspx

If you wish to forward email from another email service to your U of S Email and Calendar service, you will need to consult that service for instructions on how to forward your email messages.

Note: Forwarding U of S email and Junk/Spam Reporting 

Forwarding your U of S email to services such as Hotmail can cause serious problems because of the way these services label junk email. It is important to take precautions to prevent these problems from occurring.

When you forward your @usask.ca email to another account, the message source is changed to appear to come from the University. If any forwarded U of S email is then classified as "Spam" or "Junk", it triggers a notification to Hotmail stating that @usask.ca accounts are a source of spam. After enough notifications, Hotmail will block all email from @usask.ca addresses.

To help prevent @usask.ca emails from being blocked, we recommend the following:

• Remove the forwarding on your @usask.ca account if you no longer require it. Log into https://mits.usask.ca to see if you have forwarding on, or to update it.

• Delete any forwarded mail you do not need or want, instead of marking it as "Spam," moving it to a "Junk" folder, or reporting it as "Junk."

• Change your Hotmail report junk mail options to Don't report. The Junk button will then simply act as a Delete button and no "Spam" or "Junk" notification will be sent to Microsoft.

• Unsubscribe from mailing lists you do not need or want.  If you require assistance unsubscribing, please contact the ICT Help Desk.