The U of S Email and Calendar service enables you to see when other people are available and invite them to meetings. Meeting rooms, equipment, and shared calendars can also be configured so that they can be scheduled for your meeting as well.
The U of S Email and Calendar service is based on Microsoft Exchange Server. Some changes were introduced to the IAM web application to support Exchange.
This page lists all the IAM features that support Exchange that are noticeable to you with an explanation of each.
When you load a client in the client dashboard, you should see some new links related to Exchange in the quick-links section
The Auto-Reply link will allow you to set the Auto Reply for the user. This auto-reply option is modelled after the Microsoft Outlook Web Application.
The new Auto-reply page is modelled after the Microsoft Outlook Web Application.
Please note that formatting DOES affect the number of characters available. The maximum number of characters is still 4000. And this includes characters that are used for formatting. If the client requires that the auto-reply contents are longer than the 4000 characters or contain non supported character sets, the client can use the Outlook Web Application (OWA)
Another Note: The Refresh link will cause the auto-reply information to be reloaded from the exchange server. If the changes were saved recently, they may not be reflected when you click "Refresh" until the changes have been processed successfully by the server.
Clicking on the 'Summary' link will bring up a screen of detailed information about the user's Exchange mailbox.
Please note that all sizes displayed in the most appropriate type (B, KB, MB,
Percentages used are now a percentage of the space available instead of a percentage of the total space used by the client.
Folders are separated into three sections. Mail related, "Other" and "System" folders. The "System" folders are NOT visible to the client in MITS.
Outlook and Outlook Web App are able to access the Global Address List (GAL) within Exchange to look up users. IT support staff can also request an addres list for a department which will show up in Outlook and Outlook Web App. Membership in the departmental address list will be based on a group within Active Directory (AD) that the IT support staff can manage as users come and go.
To request a departmental address list, send an email an email to email@example.com with the name of the department as you would like to the address list named and the name for an Active Directory group (such as 'Library_ExchangeAddressList' or 'ICT_ExchangeAddressList') on which to base the address list. NOTE that if you prefer, you can request an IAM managed Active Directory group and manage the membership of the group based on a query or an IAM eligibility group or both.
Departments or colleges that have:
that they would like to be able to book for meetings using the U of S Email and Calendar Service can submit a request to firstname.lastname@example.org with the following information:
Once a resource mailbox has been created, as the manager of a resource, you may want to perform some configuration on the resource. There are several common ways to configure resource mailbox behaviour:
With any resource or shared calendar, you need to consider:
As the manager of a resource mailbox, you can use Outlook Web App (OWA) to configure many of these settings. However, if you need to specify delegates, you will need to use Outlook on Windows or Macintosh to do so. To configure a resource mailbox in OWA, follow these steps:
The 'Resource' settings page should be displayed. From this page, you can configure:
The 'Calendar' settings page also has some important settings for a resource mailbox:
To configure viewing permissions on the calendar from OWA, you must first go to the Calendar view:
Once you are in 'Calendar' you can modify the Sharing permissions of the calendar.