Supported Email Clients

In most cases, the U of S Email and Calendar service supports the same email client software that you are using to connect to the old U of S Email service. However, you will need to reconfigure your email client software to connect to the new service. The following email clients that worked with the old U of S Email service are still supported:

• Microsoft Outlook 2003, 2007, or 2010 on Windows
• Micrsooft Entourage 2008 (EWS edition) or Outlook 2011 on Macintosh
• Apple Mail
• Mozilla Thunderbird on Macintosh or Windows
• Outlook Express or Live Mail on Windows
• Blackberry devices using IMAP

Please refer to the set-up guides for Windows clients or set-up guides for Macintosh clients to reconfigure your email client to use the U of S Email and Calendar service. Other email clients that support IMAP or Exchange MAPI connections should also work.

Email Clients That Are NOT Supported

The following email clients are NOT supported with the new U of S Email and Calendar service:

• Email clients configured to use POP (most of these clients can be reconfigured to support IMAP to connect)
• WebMail (replaced with Outlook Web App... go to https://campus.usask.ca)

Client Software Recommendations

The U of S Email and Calendar service integrates email, calendaring, tasks, and address book into one service. While all of the supported email clients listed above can access the email, to be able to access all of the functionality provided by the service, you need to use a client that supports Microsoft Exchange Server 2010. You may want to take this opportunity to switch to an email client that supports all of these new features. Here are some recommendations for you to consider:

Mobile Access

The U of S Email and Calendar service works great with:

• iPods, iPhones, and iPads
• Android smartphones and tablets (version 2.2 or later are known to work)
• Windows Phone 7 or higher and Windows Mobile smartphones
• BlackBerry smartphones (when used with the extra cost BES service)

All of these devices support both email, calendaring, and accessing the address list for the U of S Email and Calendar service. Please, refer to the setup guides for mobile devices or contact the ICT Help Desk for more information.

OWA is Microsoft's web based client provided with Exchange Server 2010 so it supports the features of the U of S Email and Calendar service well. OWA is fully supported on most current web browsers including Firefox, Chrome, Safari, and Internet Explorer.

Laptops, notebooks, and netbooks with email client software installed can also make great mobile clients. Refer to the Desktop Access section below for our recommendations.

Desktop Access

While Outlook Web App (OWA) provides all of the functionality that most people will need, if you have a desktop or portable Windows or Macintosh computer, you may want to use client software installed on your computer to access even more features.

For Windows computers, Microsoft Outlook 2010 is recommended both by Microsoft and by ICT. Outlook offers the following features:

• integrated email, calendaring, tasks, and contacts (same as OWA)
• delegate access to your calendar, specific folders, or your entire mailbox to other users
• open another person's calendar, inbox or mailbox (same as OWA)
• open SharePoint calendars, contact folders, task folders, and shared folders
• integrate on campus voicemail using the Cisco Viewmail add-on
• create rules to sort, filter, and manage incoming messages (partial functionality in OWA)

For Macintosh computers, there are two recommended solutions.

Microsoft Outlook 2011 for Macintosh offers the same features as described for Outlook 2010 above except that there is no Viewmail add-on available for the Macintosh platform.

Apple Mail and iCalendar software work together to offer email and calendaring using the U of S Email and Calendar service. Apple Mail and iCalendar are functionally similar to the supported mobile devices listed in the Mobile Access section above.

if you work on campus, consult with your local IT support staff to ensure that you choose a solution that they can support