With the new U of S Email and Calendar service, ICT is providing updated tools both for the ongoing support of users as well as tools for monitoring the migration. All of these tools are provided from the Identity and Access Management (IAM) site: http://iam.usask.ca.

Exchange Migration Checklist for IT Support Staff

• For a detailed migration guide, please download the following PDF: Exchange Migration Project Checklist for IT Support Staff .

Migration Peer Support Mailing List

For discussions related to the process of the migration IT Support staff may subscribe to exchange_it_support@usask.ca  (please continue to direct all problems and issues to help.desk@usask.ca). To subscribe to exchange_it_support@usask.ca, go to:

If you have questions about the migration process or you're wondering if other IT support people have solutions for an email issue that you've run into, this list is the place to go.

Selecting a migration date for users

Using IAM, IT support staff can select a migration date on behalf of users or modify an existing date selection. Employees will be able to self-select a date for migrating their old email, PAWS calendar, and addressbook data to their new U of S Email and Calendar mailbox on Exchange. As a support with access to IAM you can do this on their behalf or edit the choice they have made.

1. Login to http://iam.usask.ca
2. Open the client dashboard for the user you wish to support by entering their NSID in the QuickSearch field in the upper right corner
3. To open the Migration tools, click on the 'Migration' link which is visible on the lower edge of the grey ribbon near the top of the page (i.e. just below the user's name and IDs)
4. Once the 'Exchange Migration Status' dialog box opens, you will see the following information:
   • Current Migration Status
   • Drop down calendar for selecting or editing a migration date
   • Drop down selector for choosing whether to merge the user's mail.usask.ca data into their existing Exchange mailbox OR to migrate their mail.usask.ca data into a sub-folder of their Exchange mailbox
   • True/False indicator of whether they have self-selected a migration date
   • Current status of their Exchange account
   • Detailed Action Log for their Migration

If you would like to schedule a group of employees from a department or college to be migrated over one or more specific days, send your request to iam.support@usask.ca with the following information:

• Your name and contact information
• The department or college that you are supporting
• A list of the NSIDs you wish to choose migration dates for
• Your top three choices for when you would like to migrate these users

Checking the Results of Migrations

To check the status of a specific user's migration, use http://iam.usask.ca and return to the 'Migration' link as described above.

To receive email results from the nightly migrations, IT support staff can subscribe to the 'exchangemig-alerts@usask.ca' mailing list here:

After each batch of migrations are processed, an email is sent to this list summarizing the results by listing the users whose migration failed as well as those whose migration succeeded. In the email there is a link to a folder containing the logs from the the migration so that IT Support staff can determine what errors occurred during a failed migration.