Servers are occasionally unavailable due to maintenance and repair. You can check the Email Server Status page to see if the email server is operating normally.
If you are using Outlook Web App (or clicking on the PAWS Email and Calendar icon) to access your email, see the OWA FAQ webpage for information specific to Outlook Web App.
There are a number of situations where you want to display all of the headers of an e-mail message. If you are reporting delayed delivery of e-mail then the headers contain a detailed log of each server that handled the message. Unwanted or abusive e-mail contains a record of who sent it and how, and not always in the way that the sender claimed.
When forwarding an unwanted or abusive e-mail to the ICT Help Desk it is very important that you include all of the header information. The following are instructions to submit the header information to firstname.lastname@example.org:
Outlook Express will include the full headers if you forward the message as an attachment, but the recipient might not be able to read them.