If ICT receives a complaint about network attacks or other illegal activity originating at the U of S, or identifies a security issue on the University network, ICT and the Department of Campus Safety will investigate and handle the situation appropriately.

Network users can report security issues and complaints to ICT or the Department of Campus Safety. Each group has a role in resolving security issues based on the situation, ICT is responsible for operational aspects, while Campus Safety deals with official investigations. To report operational issues to ICT, please e-mail . To report issues requiring official investigation, please contact the Department of Campus Safety.

The computer(s) involved will be identified and responsible parties will be contacted if possible to deal with the issue. If parties cannot be contacted and/or the situation is severe, the computers may be disconnected from the network. ICT may require evidence that the issue has been resolved prior to reconnecting the computer(s).