Participating Eduroam Institutions

Using Eduroam, U of S employees and current students can access the Internet at a participating institution using their NSID username and password. Several institutions in BC (including UBC, Simon Fraser, BCIT, Uvic) have Eduroam established at their institutions. Other institutions, including the U of S, have been establishing Eduroam this spring; including the U of C and the University of Western Ontario.

Before Using Eduroam

Before using Eduroam while travelling, you must first ensure that your laptop is set up correctly and works on the U of S Eduroam wireless network (SSID = eduroam).

1. Set up your device.
   Instructions for configuring your laptop are available for the following operating systems.
   • Windows XP
   • Windows Vista
   • Windows 7
   • Mac 10.4
   • Mac 10.5-10.6.x
   • Mac 10.7-10.8
   • Apple iOSx (iPad, iPod, iPhone)

 

Note: Users of Linux or other operating systems may be able to use Eduroam if their computers will support an 802.1X “supplicant.” While the exact steps will be different, the Windows and Mac instructions may be helpful in configuring your system. Support for operating systems other than the Windows and Mac versions listed above is not available.

 

2. Ensure you laptop works on the U of S wireless network.
   If you have problems connecting to Eduroam at the U of S, contact the ICT Help Desk or your local IT support.

 

3. Set up VPN on your laptop.
   Eduroam does not provide a full set of network services. In order to access systems and resources at the U of S while travelling, you will need to install VPN software on your laptop.

 

4. Check the acceptable use policies at the other participating institutions.

Getting Support

While using Eduroam at another institution, you will need to contact the ICT Help Desk or your local IT support at the U of S for assistance. Other institutions will not provide you with support. Remember to consider which time zone you are in when requesting support while travelling.

Service Availability at Other Institutions

Some institutions may block ports on the Internet that prevent you from using applications other than a web browser or SSH connection (e.g. a non-web-based e-mail client such as Microsoft Outlook). To get around this, you can use a VPN to get to U of S library or administrative systems. Set up a U of S VPN.