CPAS does not give refunds for unused credit in your account but you can transfer funds to the account of another person who uses CPAS by using the CPAS channel in PAWS.
Reimbursements will be provided for the cost of pages printed based on the guidelines below. In all cases, the pages which were printed must be presented to the support person. If you are reimbursed, the pages will not be returned.
Reimbursements will be given for problems attributed to the workstation or printing system. Some examples include:
Reimbursements will not be given for problems attributed to the individual. Some examples include:
Support personnel can use their discretion in situations where the cause is not clear. Some examples include: