The University telephone service serves the voice communications needs of University employees, as well as some of the needs of students on campus. It provides ways for students to reach University services, including Student Central, the Student Health Centre, college and department offices, and much more.
Services
A range of telephone models with a variety of capabilities are provided to the University community to best fit the requirements of the users. There are three types of phones used on campus: Nortel Single Line Phones, Nortel Multi-line Phones and Cisco IP Phones.
Voicemail service is available for voice messaging, including access to messages via e-mail.
Individuals can purchase cellular phones for personal use or for work-related duties.
Information and Communications Technology (ICT) has continued to enhance telephone service offerings, including Voice over Internet Protocol (VoIP) services.
Support for call centres is available for departments where it is required.
Audio conference services are available. Small conferences can be organized by individuals using a University telephone while larger ones require a conference bridge.
Alternate conference services are available from SaskTel Conferencing.
Tools and Resources
There are a number of ways to find phone numbers. University phone numbers can be located using the campus phone book, available online and in a printed directory. The paper directory is reprinted in summer each year, collecting all department listings.
Information is available on placing and receiving calls, on making emergency calls and long distance calls. Information is also available on how to find phone numbers and how to contact the University operator.
A telephone service ordering and billing form must be completed for all telephone moves, configuration changes, additional service and cancellations. If you experience difficulties with your phone service, you should report the problem.
The rate table provides pricing information for the various services.
If you experience difficulties with your phone service, you should report the problem.
Contact Telephone Services for corrections to the telephone book and for other telephone-related enquiries.
