Technical support is available from the WCMS Team. Issues that cannot be resolved locally can be escalated to the vendor for assistance, as the U of S has two central support accounts with Hannon Hill.
Additionally, a technical user community meets monthly to discuss any issues (e.g. system upgrades, etc.) and address support needs.
Cascade Support
E-mail:
Guides
Content Editor Training Manual
Resources
Hannon Hill Website
Hannon Hill Knowledge Base
Business User Introduction
Technical User Introductions
Technical "Getting Started" Guide
Hannon Hill Forum
HiEdCascade Listserv Mailing List
