PAWS - University of Saskatchewan

Contacts

PAWS and Course Tools ICT Help Desk
Registration Student Central
Sirius Student Information Systems Support
Unifi Unifi Support

What is PAWS?

A customizable web environment at the U of S, PAWS offers Personalized Access to Web Services for students, faculty, staff, alumni and other members of the University community. PAWS is personalized to you and customizable—when you log in you will find information and services specific to your role at the University.

PAWS contains a variety of web-based tools, including access to your UofS email and calendar, groups and Course Tools.  PAWS gives you role-based access to a wide range of information and services such as registration, transcripts, grades, library tools, financial information and more.

How do I get to PAWS?

Point your web browser (Internet Explorer, Firefox, Safari, etc.) to http://paws.usask.ca. You'll also find a PAWS login link on many U of S web pages, including the main site at http://www.usask.ca. Look for the PAWS logo at the top right of the page!

What browsers are supported?

Windows

  • Internet Explorer 8, 9, 10
  • Firefox 4+

Macintosh OS X

  • Firefox 4+
  • Safari* 4+

Note #1: Pop-Up Windows

  • The use of pop-up windows is required by the portal software. If pop-ups are disabled in your browser or via a third party pop-up blocker, this will interfere with your use of PAWS. Disable the block or customize it to accept pop-ups for all sites in the usask.ca domain.
  • Tutorials are available for disabling the pop-up blocker in Internet Explorer and Firefox.

Note #2: Safari

  • *Safari Cookie Preferences must be modified. In Safari, selecting "Preferences," then "Security," and for "Accept cookies" select "Always" or for "Block Cookies" select "Never".  If you are concerned about making this change to your Safari preferences, you may wish to download the Firefox browser.
Note #3: Internet Explorer & Trusted Sites
  • If you are using Internet Explorer and receive the error message "can't service request to cp/home/next", please check Internet Explorer's "Trusted Sites" settings.  If PAWS is listed as a Trusted Site, remove it.

What is browser cache and how do I clear it?

Each time you access a file through your web browser, the browser caches (stores) it. In this way, the files (including any images on the page) do not have to be retrieved anew from the website each time you click the "Back" or "Forward" buttons. You should periodically clear the cache to allow your browser to function more efficiently and to ensure that you are viewing the most recent version of the page. Instructions for most browsers can be found here.

What is my username and password?

PAWS uses your Network Services ID, or NSID, for authentication. If you are a U of S student, faculty, or staff member, and you have tried logging in using your NSID and it does not work, visit MITS and change your password, then try again. If you are still unable to log in to PAWS or do not have an NSID, please contact the ICT Help Desk at 306-966-4817 or toll free (in Canada) at 1-800-966-4817.

For Registration questions or problems please contact Student Central at 306-966-1212, toll free at 1-877-650-1212, or via email at askus@usask.ca.

U of S Alumni should contact University Advancement at alumni.office@usask.ca or by phone at 306-966-5186 or toll free (in Canada) at 1-800-699-1907 to obtain an NSID to access PAWS.

Are my username and password secure?

Yes. The PAWS login page uses SSL encryption to ensure that your username and password are secure. This is reflected in the URL (https:) displayed.

Can U of S Alumni access PAWS?

Yes. U of S Alumni should contact Advancement and Community Engagement at alumni.office@usask.ca or 306-966-5186 or toll free (in North America) at 1-800-699-1907 to obtain an NSID to access PAWS.

Can U of S Retirees access PAWS?

Yes. Please contact the ICT Help Desk if you are not able to access PAWS.

Are there any training courses that will help me to use PAWS?

Yes. Visit the ICT Training Services website for more information. These courses are free to students, faculty and staff.

I have specific questions about Course Tools. Where can I find assistance?

For specific questions about My Courses, please visit http://www.usask.ca/its/courses/coursetools/index.php

When will next term's classes be available in PAWS?

New terms will appear in PAWS approximately one month before they become active.  For example, new fall terms become active each September, so they appear in PAWS each August;  new winter terms become active each January, so they appear in PAWS each December.

I am teaching a class but it does not appear in Course Tools in PAWS. Why?

Class information must first be entered into SiRIUS, the U of S Student Information System, before it will appear in Course Tools. Please contact the person in your department who is responsible for instructor data and ask them to have you "assigned to the course" in SiRIUS.

Where do I get help with registration?

Assistance with registration including course questions, usage queries and general comments should be directed to Student Central at 966-1212, toll free at 1-877-650-1212, or via email at askus@usask.ca.

I need an NSID to register. Where do I get this?

Network Services IDs or NSIDs can be obtained from Student Central or the ICT Help Desk.

What types of groups can I create?

Various options allow you to specify a group's intended membership and the level of accessibility or privacy required by the group. "Public" groups are open to everyone who has access to PAWS. "Restricted" groups are open only to those approved by the group leader - usually members of an existing group or class (everyone in a particular club or study group, or on a certain committee, for example). "Hidden" groups are not displayed in the Groups Index and do not have a guest view page. Hidden groups are typically used to publish and discuss sensitive information that should not be available even as a restricted group. The "Admin Blocked" checkbox requests that group content be made inaccessible to everyone without membership including PAWS Administrators. Admin blocking is reserved for special circumstances and requires the approval of an Associate Vice-president of the University of Saskatchewan.

How do I request a new group?

Select the Groups from the left side menu of PAWS, then select "Request Group." The request will be sent to the PAWS Content Administrator for approval. As soon as your request has been approved or rejected, you will receive an e-mail notification, along with an explanation of the decision.

What is the browse control for when I set up a group?

Browse control allows group leaders to determine who can see the group name while browsing the list of groups in the Groups Index. This is done by selecting specific roles, such as "students_all_current" or "employees." (Please note that many of the roles listed are system roles and have very few people, if any, in them.) If none of the roles are selected (this is the default setting), anyone can browse or search for the group.

The browse control has the most impact on public groups, because these are open to everyone who has access to PAWS. If people cannot see the group in the Groups Index, they will not be able to join it. (Membership requests for restricted groups require approval before people can join, so they are less impacted by the browse control.)

What qualifies as a "Study Group" in the groups category?

A subsection of the "Academics" groups category, "Study Groups" are used by students who have organized to study together for a particular topic or class, or who are working together on a class project. Study Groups, including all files and other content, are removed from PAWS after the session for which the group has been approved has ended. Group leaders are notified before this process begins.

Can the expiry date for announcements be changed?

No. Announcements expire after 14 days and this cannot be changed.

I would like to upload a file to PAWS and make it available to my group members. What is the maximum file size that I can upload?

Files:

  • A maximum of 500 files per group
  • Each file may be up to 700 MB in size
  • A total of 700 MB of file storage per group

Photos:

  • A maximum of 450 photos per group
  • Each photo may be up to 12 MB in size
  • A total of 24 MB of photo storage per group

What is my group's disk quota (amount of disk space)?

Each group in PAWS is allocated 700 MB of disk space.

Why does the university use text messaging?

Text messaging gives university communicators another way to contact the university community quickly and efficiently. Text messaging is also a PAWS password self-recovery option.

How does the text messaging service work?

The university uses the mobile contact information that you provide when you opt-in to receive U of S text messages. Text messages can be sent to your mobile device in two ways. Designated targeted announcers can send text messages to you based on your role(s) via PAWS. The university sends emergency alerts via text using USafe.

What kind of information does the university send via text message?

The university sends three types of text messages:

  1. Emergency (USafe) alerts
  2. Time-sensitive, high priority PAWS announcements (class cancellations, major road closures, etc.)
  3. PAWS password self-recovery codes

What is the difference between text messaging and SMS?

They are one and the same; SMS stands for Short Messaging Service, and is another way of referring to text messaging. The service allows short messages (<140 characters and spaces) to be sent from one mobile device to another.

How do I opt in to receive announcements sent via text messaging?

To opt in, do the following:

  • log into http://paws.usask.ca

  • if already logged in, click the Home icon

  • to the right of All Messages, Announcements, Bulletins and News click the gear icon

  • in the drop down click on Text message settings. 

You will be directed to MITS where you can specify your operator and enter your mobile number.

Note: By siging up for U of S text messages, you are automatically signed up for text messages sent via PAWS, USafe text messages as well as the PAWS password self-recovery service (giving you the option to receive a password recovery reset code in the event that you lose or forget your NSID password).

What happens if I change my service provider?

If you change your mobile number and/or service provider, you will not receive text messages unless you update your mobile contact information.

What is USafe?

USafe is the university’s safety program. As part of this program, an emergency mass alert system has been implemented and is designed to be used in emergency situations only. In the event of a major emergency or disaster, the campus community will receive alerts by email, optional text messages and by other means, if there is an immediate threat to safety or security.

How do I sign up for USafe messages?

If you only wish to receive email messages in the event of an emergency, you don’t need to do anything. If you would also like to receive emergency text messages, sign up for U of S texts by following these easy steps:

  1. Log in to PAWS using your regular NSID and password.
  2. Click the gear icon to the right of All messages, Announcements, Bulletins, News.
  3. In the drop down click on Text message settings.  You will be directed to MITS where you can specify your operator and enter your mobile number.
  4. You will receive a VERIFY message within five minutes, which you will need to acknowledge.

If I've already signed up to receive text messages through PAWS, do I need to sign up for USafe texts?

No. We will use the mobile information you entered when you signed up to receive U of S texts through PAWS.

How will I be able to distinguish emergency messages from other messages?

Emails about emergencies will have the words “USafe” in the subject line and texts about emergencies will begin with the words “USafe.”