PAWS - University of Saskatchewan

Contacts

PAWS and Course Tools ICT Service Desk
Registration Student Central
Sirius Student Information Systems Support
Unifi Unifi Support

What is PAWS?

A customizable web environment at the U of S, PAWS offers Personalized Access to Web Services for students, faculty, staff, alumni and other members of the University community. PAWS is personalized to you and customizable—when you log in you will find information and services specific to your role at the University.

PAWS contains a variety of web-based tools, including access to your UofS email and calendar, groups and Course Tools.  PAWS gives you role-based access to a wide range of information and services such as registration, transcripts, grades, library tools, financial information and more.

How do I get to PAWS?

Point your web browser (Internet Explorer, Firefox, Safari, etc.) to http://paws.usask.ca. You'll also find a PAWS login link on many U of S web pages, including the main site at http://www.usask.ca. Look for the PAWS logo at the top right of the page!

What browsers are supported?

Windows

  • Internet Explorer 8, 9, 10
  • Firefox 4+

Macintosh OS X

  • Firefox 4+
  • Safari* 4+

Note #1: Pop-Up Windows

  • The use of pop-up windows is required by the portal software. If pop-ups are disabled in your browser or via a third party pop-up blocker, this will interfere with your use of PAWS. Disable the block or customize it to accept pop-ups for all sites in the usask.ca domain.
  • Tutorials are available for disabling the pop-up blocker in Internet Explorer and Firefox.

Note #2: Safari

  • *Safari Cookie Preferences must be modified. In Safari, selecting "Preferences," then "Security," and for "Accept cookies" select "Always" or for "Block Cookies" select "Never".  If you are concerned about making this change to your Safari preferences, you may wish to download the Firefox browser.
Note #3: Internet Explorer & Trusted Sites
  • If you are using Internet Explorer and receive the error message "can't service request to cp/home/next", please check Internet Explorer's "Trusted Sites" settings.  If PAWS is listed as a Trusted Site, remove it.

What are browser cache and cookies and how do I clear them?

What is browser cache and how do I clear it?

Each time you access a file through your web browser, the browser caches (stores) it. In this way, the files (including any images on the page) do not have to be retrieved anew from the website each time you click the "Back" or "Forward" buttons. You should periodically clear the cache to allow your browser to function more efficiently and to ensure that you are viewing the most recent version of the page. Instructions for most browsers can be found here.

What are browser cookies and how do I clear them?

Cookies contain information that websites have gathered about you and stored on your computer as small text files.  Most of these files are completely harmless, but others store private details like where you went, what you did, and any personal information you gave. Websites may also allow other sites (their advertisers, for example) to store third-party cookies on your computer.  Use one of the following methods to clear your browser’s cookies.

What is my username and password?

PAWS uses your Network Services ID, or NSID, for authentication. If you are a U of S student, faculty, or staff member, and you have tried logging in using your NSID and it does not work, visit MITS and change your password, then try again. If you are still unable to log in to PAWS or do not have an NSID, please contact the ICT Service Desk at 306-966-2222 or toll free (in Canada) at 1-800-966-4817.

For Registration questions or problems please contact Student Central at 306-966-1212, toll free at 1-877-650-1212, or via email at askus@usask.ca.

U of S Alumni should contact University Advancement at alumni.office@usask.ca or by phone at 306-966-5186 or toll free (in Canada) at 1-800-699-1907 to obtain an NSID to access PAWS.

Are my username and password secure?

Yes. The PAWS login page uses SSL encryption to ensure that your username and password are secure. This is reflected in the URL (https:) displayed.

Can U of S Alumni access PAWS?

Yes. U of S Alumni should contact Advancement and Community Engagement at alumni.office@usask.ca or 306-966-5186 or toll free (in North America) at 1-800-699-1907 to obtain an NSID to access PAWS.

Can U of S Retirees access PAWS?

Yes. Please contact the ICTS Service Desk if you are not able to access PAWS.

Are there any training courses that will help me to use PAWS?

Yes. Visit the ICT Training Services website for more information. These courses are free to students, faculty and staff.

I have specific questions about Course Tools. Where can I find assistance?

When will next term's classes be available in PAWS?

New terms will appear in PAWS approximately one month before they become active.  For example, new fall terms become active each September, so they appear in PAWS each August;  new winter terms become active each January, so they appear in PAWS each December.

I am teaching a class but it does not appear in Course Tools in PAWS. Why?

Class information must first be entered into SiRIUS, the U of S Student Information System, before it will appear in Course Tools. Please contact the person in your department who is responsible for instructor data and ask them to have you "assigned to the course" in SiRIUS.

Where do I get help with registration?

Assistance with registration including course questions, usage queries and general comments should be directed to Student Central at 966-1212, toll free at 1-877-650-1212, or via email at askus@usask.ca.

I need an NSID to register. Where do I get this?

Network Services IDs or NSIDs can be obtained from Student Central or the ICT Service Desk.

Why does the university use text messaging?

Text messaging gives university communicators another way to contact members of the university community quickly and efficiently. Text messaging is also a PAWS password self-recovery option.

How does the text messaging service work?

The university uses the mobile contact information that you provide when you opt-in to receive U of S text messages. Text messages can be sent to your mobile device in two ways. Designated targeted announcers can send text messages to you based on your role(s) via PAWS. The university can also send you password recovery information if you have opted in to receive U of S text messages.

What kind of information does the university send via text message?

The university sends two types of text messages:

  1. Time-sensitive, high priority PAWS announcements (class cancellations, major road closures, etc.)
  2. PAWS password self-recovery codes

What is the difference between text messaging and SMS?

They are one and the same; SMS stands for Short Messaging Service, and is another way of referring to text messaging. The service allows short messages (<140 characters and spaces) to be sent from one mobile device to another.

How do I opt in to receive announcements sent via text messaging?

To opt in, do the following:

  • log into http://paws.usask.ca

  • if already logged in, click the Home icon

  • to the right of All Messages, Announcements, Bulletins and News click the gear icon

  • in the drop down click on Text message settings. 

  • you will be redirected to MyProfile

  • click the Edit link for SMS Text Notifications

  • type in your Mobile Number

  • select your Carrier from the drop down list

  • click Save Changes

Note: By siging up for U of S text messages, you are automatically signed up for text messages sent via PAWS as well as the PAWS password self-recovery service (giving you the option to receive a password recovery reset code in the event that you lose or forget your NSID password).

What happens if I change my service provider?

If you change your mobile number and/or service provider, you will not receive text messages unless you update your mobile contact information.