University of Saskatchewan


Return to FAQs

1.Why do some of the calendars in my calendar sets have blank names?
2.How do I export (back up) my calendar data?
3.When I click on the Invitations link I don't see my event, even though it used to be there. Why?
4.How do I create and manage a Task list?
5.How can I see a time line for all the time zones in my calendar group?
6.Can I schedule more than one event or task on my calendar for the same time?
7.Why doesn't my all-day event get used for calculating my availability?
8.Why don't all of my attendees' calendars show up on the Availability tab?
9.Why does it say "mailto:" in front of the name of a person on my attendee list?
10.Can I subscribe/view other people's calendars?
11.I am a course instructor and cannot add events to the default course calendar.
12.Is it possible to schedule resources (rooms, projectors, etc.) using the calendar tool?
13.Can I synchronize my PDA (Palm, IPAQ, etc.) with PAWS?
14.Can the default calendar view that appears when I click the Calendar icon be changed?
15.Why isn't my calendar in the same view now as when I last saw it?
16.Why do I see "Untitled Event" or "Untitled Task" on my calendar?
17.What's that little red X doing next to all of my events?
18.Why can't I see the details of an event on one of the calendars I subscribe to?
19.I just clicked "OK" and created an event, but I wasn't finished with it yet. What do I do now?
20.I receive the error message "nulluwc-calclient-error-load-event-failed" when trying to edit an event.

1 . Why do some of the calendars in my calendar sets have blank names?

You must first subscribe to a calendar before adding it to one of your calendar sets.

2 . How do I export (back up) my calendar data?

Open your PAWS calendar, click on the OPTIONS tab, and then click Export. Choose the calendar you wish to export in the left-hand box, and click the Add button to move it to the right-hand box. Choose a date range if you wish, or simply leave "export all events" selected. The export format should normally be iCal. Click the export button, and save the file to your computer, it will be called "export.ics" You may rename the file to something more meaningful after you download it.

Note: All calendar events prior to June 1, 2007 will be purged on May 20, 2009. Users who wish to keep a record of calendar events from before June 1, 2007 should follow the instructions above to back up their data. In special circumstances, users may need access to this data from their PAWS calendars. These users may re-import their data after the purge on May 20, 2009. To do this, open your PAWS calendar, click on the OPTIONS tab and then click Import. Choose the calendar you wish to import in the left-hand box, and click the Add button to move it to the right-hand box. Choose a date range if you wish, or simply leave "export all events" selected. The import format should be the same as you used to export (normally iCal). Click the import button. Please do not re-import your data until after the purge on May 20, 2009.


3 . When I click on the Invitations link I don't see my event, even though it used to be there. Why?

Events for which you have replied no longer show up as invitations. The Invitations list contains only those events to which you have not replied.

4 . How do I create and manage a Task list?

Individual tasks that you create in Calendar are compiled in a Task list, which you can access by clicking "Task" in the Action Items area on your main View tab in Calendar. When you mark tasks "complete", they show up on your calendar with a line slashed through them indicating that you have crossed them off your list. If you would prefer completed tasks to simply disappear from your calendar, delete the item from your Task list.

5 . How can I see a time line for all the time zones in my calendar group?

One of the Options tab settings allows you to see a time scale for each calendar in your group for which a different time zone has been set. From the Options tab, click "Settings" and then check the box that reads, "Show time scale for each displayed calendar time zone." Be sure to click "Save Changes" before returning to the View tab.


6 . Can I schedule more than one event or task on my calendar for the same time?

Yes; however, these events will be marked "conflict" so that you will see that they are scheduled for the same time

7 . Why doesn't my all-day event get used for calculating my availability?

All-day events are not used to calculate availability, nor will they show up as a conflict with any other timed events for that day. If you would like the event to be used for calculating availability and show up as a conflict when scheduled with other timed events, you must not specify them as all-day events (do not select the checkbox). Instead, schedule them as long-timed events. For instance, you might schedule an event from 6:00 a.m. to 9:00 p.m. (or a similar long time span).

8 . Why don't all of my attendees' calendars show up on the Availability tab?

You can invite people to a meeting by putting their calendar ID in your attendee list, or by sending them an email notification. (Or, you can do both.) But only the former (those with calendar IDs in the attendee list) will be displayed in available/busy format on the Availability tab.

9 . Why does it say "mailto:" in front of the name of a person on my attendee list?

You may see "mailto:" in front of email addresses for three reasons:

  1. You entered it directly yourself.
  2. The system put it in front of an email address you entered because the person is not in your calendar system. (Otherwise the email address would convert to a calendar ID.)
  3. The person's calendar is not yet activated.

10 . Can I subscribe/view other people's calendars?

Yes. All calendars are created with default access of availability and invite. This means that you can invite people to your scheduled events and you can view their availability. You cannot, however, see the details of their calendars, only their availability.

Individuals can grant other PAWS users the right to view/change their calendars. To modify access rights to your own calendar, select the Calendars tab and locate your calendar in the list. Click the "Edit" link and then select the Permissions tab. Follow the instructions on this tab to add or remove other PAWS users' permissions to view and modify your calendar.


11 . I am a course instructor and cannot add events to the default course calendar.

Instructors should publish a calendar group view that includes both the default course calendar and a personal calendar owned by the instructor, containing additional information the instructor wants to add to the course calendar. For more information on group calendars and views, click "Help" at the top right corner of the Calendar pop-up window.

12 . Is it possible to schedule resources (rooms, projectors, etc.) using the calendar tool?

Yes. You can create new calendars for as many entities as you want, and grant others permission to view or post to these calendars as you wish.


13 . Can I synchronize my PDA (Palm, IPAQ, etc.) with PAWS?

Yes. The Sun One sync utility allows users to synchronize the data entered in their PAWS calendar directly with Palm and PocketPC devices. While this software is freely available and in use by many users, there is the potential, in certain situations, for errors to occur resulting in loss of data. As such, not all PDA and computer platforms are supported. The utility is only supported on Windows 2000 and XP operating systems in specific configurations.

Note: Three-way synchronization between PAWS, your PDA and desktop applications such as Microsoft Outlook, Palm Desktop, etc. is not supported or recommended.

The following documents are in Adobe PDF format. You can download the Adobe PDF reader here.

Introduction and Issues
Installation
Software Download


14 . Can the default calendar view that appears when I click the Calendar icon be changed?

Yes. The default view can be changed by selecting the Options tab and choosing Day, Week, Month or Year from the "Default Calendar View" list.

15 . Why isn't my calendar in the same view now as when I last saw it?

While using the Calendar application, if you move between tabs and then return to the View tab, the same calendar will be displayed that you were previously displaying and the same date, but the view used is always the default view set in the Options tab, no matter what view you were in when you left the View tab.

16 . Why do I see "Untitled Event" or "Untitled Task" on my calendar?

There are two circumstances that can cause "Untitled Event" or "Untitled Task" to appear: the organizer did not enter a title (the default event or task title is "Untitled Event" or "Untitled Task"), or the event is confidential and you are not allowed to see the title, in which case you see "Untitled Event" or "Untitled Task". If you forgot to enter a title for an event you created, clicking the event title ("Untitled") causes the Edit Event window to appear, where you can add an appropriate title. Be sure to click "OK" to save the change.

17 . What's that little red X doing next to all of my events?

The Quick Delete icon, a red X inside a circle, allows you to delete an event from your calendar directly, without having to bring up the Edit Event window. The system will ask you to verify that you want to delete the event.

18 . Why can't I see the details of an event on one of the calendars I subscribe to?

The owner of that calendar has marked this event to be "time and date only." That is, you are not allowed to see the details, but the owner does want others to know that this time is blocked out.

19 . I just clicked "OK" and created an event, but I wasn't finished with it yet. What do I do now?

You can edit the unfinished event by clicking its title in your calendar. This causes the Edit Event window to reappear, allowing you to change any of the information.


20 . I receive the error message "nulluwc-calclient-error-load-event-failed" when trying to edit an event.

This is usually caused by trying to edit all instances of a repeating event. There are two options to resolve the problem.

1. delete the event and re-create it (which will get rid of the error completely)

2. edit only one instance of the repeating event at a time