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Incident Tracking Systems

This section lists sources of web-based incident tracking systems. These are used to track problem reports for help desks, call centres, etc.

External Links:

• Acacia Help Desk Software - Log calls, issues and service requests
• Axios Systems - ITIL based IT service management
• BridgeTrak Help Desk Software - Software for trouble ticket tracking
• ExDesk - Web-based help desk software
• Footprints - Unipress Software
• HEAT - from Front Range Solutions
• Help Desk Software by ValueOne - Help desk software, Customer Support
• Helpdesk Software, IT Help Desk Software Features helpdesk software & IT help
• Insirux Help Desk Systems - Easy to use Helpdesk software
• IssueTrak Incident Tracking and Help Desk Solution
• Parature - Products for CRM and technical suppor
• Track-It - Blue Ocean Software
• WN Help Desk and Web Help Desk - Wickett.net
• e11 - The Online HelpDesk Software

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