Using Self Service to Install Applications on Apple Computers

NOTE: Self Service is for University of Saskatchewan owned Apple computers only.

Self Service will let people without administrative privileges install software on university owned and managed Apple computers.  It's also where certain UofS licensed software is made available -- such as System Center Endpoint Protection (Anti-virus software), Adobe Creative Cloud, etc.

In order to use Self Service, your university owned Apple computer needs to be enrolled in the service first.

For further assistance installing or using Self Service, please contact IT Support Services.

1. Enrolling

Enroll your Apple Computer

NOTE: If you do not have administrative privileges on your Apple computer, please contact IT Support Services for assistance enrolling your university owned Apple computer.

1. Check to see if you have Self Service installed already on your computer already:

  • Open the Applications folder on your Mac and

  • Scroll through the list of applications to see if the Self Service app is listed

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  • If the Self Service app is installed, you won't need to enroll your Apple computer. 

2. If the Self Service app is not installed on your Mac yet, do the following:

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  • Select your department from the list of choices (if prompted).

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  • Click the Enroll button.

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  • Click the Download button to download the QuickAdd installer.

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  • Once the QuickAdd installer has downloaded, go to your downloads and double click the QuickAdd.pkg file.

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  • Click the Continue button.

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  • Select your Macintosh hard drive and click the Continue button.

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  • Click the Install button.

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  • Type your Mac’s admin account username and password.

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  • Your web browser should say “The enrollment process is complete”.

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  • Click the Close button.

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2. Installing Software

Installing Self Service Software

1. Open the Self Service application:

  • Open the Applications folder on your Mac

  • Scroll through the list of applications and double click Self Service

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2. Log in using your NSID and password.

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3. On the right hand side of the screen, there is a Categories section that will show all the software titles available to you.

categories

4. To install an app, click the Install button for that app. (i.e. Adobe Pro DC):

click install button below the app

5. Self Service will download and install that app

installing app

6. Once installed, that app will show an Uninstall button

install button will change to uninstall

3. Uninstalling Software

Uninstalling Self Service applications:

1. Open the Self Service application:

  • Open the Applications folder on your Mac

  • Scroll through the list of applications and double click Self Service

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2. Log in using your NSID and password.

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3. On the right hand side of the screen, there is a Categories section that will show all the software titles available to you.

categories available on right side

4. To uninstall an app, click the Uninstall button for that app.

click uninstall button for that app

5. Self Service will uninstall that app.

6. Once uninstalled, that app will show an Install button:

uninstall button changes to an install button

 

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