IT Support Services

Need IT help? Try searching our Knowledge Base or submit a ticket for IT support.

If you can't find what you're looking for in Knowledge Base or need immediate assistance contact IT Support Services: 




Visit the Service Desk in the following locations and hours of operation:

  • The first floor of Murray Learning Commons
    Monday – Thursday:  8:00 am to 10:00 pm
    Friday: 8:00 am to 9:00 pm
    Weekends: Noon to 8:00 pm
  • The first floor of the Health Sciences Learning Commons in the Leslie & Irene Dubé Health Sciences Library, 
    Monday–Friday, 8:30 am to 5:00 pm.
What is an NSID?

The U of S Network Services ID (NSID), or user name, is a unique identifier that is three letters followed by three numbers (e.g. abc123).

It is used as a username to access university computer and network services such as PAWS, email, computer labs and password protected webpages. The services that you are eligible for depend on your role at the university (student, instructor, researcher, employee alumnus, etc.)

Your NSID is automatically created for you when you become a student, instructor, researcher, employee or otherwise connected with the U of S.

If you need any help please contact


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