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Junk Email and Spam Filtering

Spam email messages are now being automatically rerouted directly to Junk Email folders. Due to this change, some legitimate university emails are being mistakenly identified as spam and rerouted to the Junk Email folder. Email users are encouraged to routinely check their Junk Email to ensure legitimate emails are not being rerouted there. If you do find an email that is incorrectly being labeled as spam in your Junk Email folder please follow the steps outlined below.

How to Mark an E-mail as Not Junk using:

How to Permanently Block or Allow E-mail From Specific Senders

You can adjust the settings of your junk e-mail filter so that messages from specific senders are:

Blocked - always automatically sent to the junk e-mail folder

Allowed - never automatically sent to the junk email folder

To block or allow messages use one of the methods below:

How to Report Spam or Phishing E-mail

Use one of the methods below to report Spam or Phishing Attempts:

Other Important Junk E-mail Information

  • All messages in the Junk Email folder are deleted after 30 days.

  • If an email you are expecting is not in your inbox, please check your Junk Email folder.  Also, you should check your Junk Email folder periodically and move any legitimate messages out of the Junk Email folder.

  • Most messages in your Junk Email folder are there because they are spam or phishing emails.  Please use caution when looking through these messages and do not click on any links.

  • The types of file attachments that are being blocked has changed with the new spam filter settings. Visit our blocked attachments page for a complete list of blocked files types.

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