Printed Stationery Ordering FAQs


1. Do I need to set up an account with the new online ordering system?

No. The new online ordering system allows you to log in with you usask NSID and password. No other information is required to begin placing orders. 



2. Will my order history transfer over to the new online ordering system?

No. The new online ordering system will begin building your order history once you place your first order. Orders placed with the previous online service will be unavailable.



3. Can I submit orders on behalf of my college/department?

Yes. You can order multiple items using separate CFOPALs within a single order. The order history will store all previous orders making reordering quick and easy.



4. What kind of items are available to order online?

Currently, the online ordering site has customizable University of Saskatchewan letterhead, business cards and envelopes. Also available is standard items such as campus maps, presentation folders and OMR exam forms. 



5. What if I what I want to order isn't available online?

If you require a custom print item, contact University of Saskatchewan communications at communications@usask.ca or contact your local college or departmental communicator for assistance. A complete contact list of university communications support is available here.



6. How long does it take to receive my items after an order is placed?

Please allow 5 to 10 business days for the delivery of your order.

7. Am I able to select which printer completes my order?

The university has a list of preferred print vendors that it utilizes for printing to ensure on campus customers receive the best quality and value. 



8. Can I pay for my order with a credit card or U of S PCard?

The standard payment method for all stationery items is CFOPAL. Personal credit cards can be used, however U of S issued payment cards and cash are not accepted. 



9. Where can I pick up my order once it's completed?

Once you are notified of your order being completed, you pick up printed order at the IT Store located within the Campus Computer in Lower Place Riel. 



10. Is there an additional cost to having my order delivered on campus?

A standard delivery charge of $7.50 is applied to each order delivered to an on-campus address. Please be sure to select the delivery option if you would like your ordered sent directly to a university address.

11. Who can I contact if I have questions about placing an order?

If you have questions relating to your order or require assistance please contact 306-966-2014 or ict_acq@usask.ca



12. Will the information on my order be proofed before it goes to print?

All orders with a value less than $500 are automatically printed without review. The accuracy of the information provided is the accountability of the person placing the order. If you are unable to make prior to placing the order of have questions please contact ICT Licensing and Acquisition at 306-966-2014 or ict_acq@usask.ca prior to submitting your order. 

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