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or: 1-800-966-4817
     (Toll Free in Canada)

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Visit the ICT Service Desk in Arts 70

FluidSurveys

Creating and administering surveys through FluidSurveys is a great way to gain insight from different people on specific topics. This information can be relayed and used for research or admin purposes.

SurveyMonkey to Replace FluidSurveys
 
The University of Saskatchewan has selected SurveyMonkey as the new online survey tool to replace FluidSurveys. ICT is completing the final implementation steps and plans to have the service available for users to begin creating surveys before the end of January 2018. We appreciate your continued patience as we complete the process to implement the new service provider.
 
Access to FluidSurveys
Current FluidSurveys users will continue to have access to the surveys and data created in FluidSurveys until April 30, 2018, but are encouraged to begin exporting data in advance of the deadline. Please see below for more information about exporting survey data.
 
About SurveyMonkey
University faculty and staff (and students for specific projects/classes) will have access to  SurveyMonkey enterprise, which includes many features not offered in the basic, free version of SurveyMonkey. Users will have access to SurveyMonkey’s premier level of customer support service and all Information collected will be stored in Canada.
 
Terms of Use 
Once the new survey service is in place, users will be required to read and agree to the survey tool Terms of Use. This information will be provided to users upon login and must be agreed to ensure all data collected protects the information of the university and members of our community and is in alignment with the university’s Data Management and IT Security Policies.

More information
Details for setting up a new account with SurveyMonkey will be provided in the coming weeks and all users will have immediate access to the service. If you have questions please contact survey_transitionProject@usask.ca.

Important Dates

Prior to November 01, 2017:

  • Contact survey_transitionProject@usask.ca if you expect to create or administer any surveys that will extend beyond Feb. 15, 2018. Options to avoid survey disruption and loss of response data will be discussed.
  • To assist in determining what type of survey service is required for the university in the future, you are also encouraged to provide information regarding your survey needs.

Prior to April 30, 2018:

  • Existing users can still create and administer new surveys, but are encouraged to provide enough time between the survey close date and April 30, 2018, to export the response data.
  • FluidSurveys users will not have access to any saved surveys or responses after April 30, 2018. You are encouraged to export any data you would want prior to this date.

New users 
New users will still be able to create and administer a survey but are encouraged to provide enough time between the survey close date and April 30, 2018, to allow for exporting the data.

Inactive surveys
Surveys are deemed inactive when they are no longer required to collect responses. It is strongly recommended you export data as soon as possible and delete inactive surveys

Exporting data
Users can export survey data from the survey tool in CSV, XML, SPSS, PDF or DOCX formats.

Support
Existing and new users of the U of S FluidSurveys service are encouraged to contact survey_transitionProject@usask.ca with any questions.

 

 

Getting Started

Log in to the Fluid Survey tool and set up your account using your NSID and password. Once your account is set up you are responsible for creating and operating your own surveys.

  • You can also choose who has access and who can view the results of your surveys.

Support

Supporting Your Survey

As a survey owner you are expected to provide appropriate support for your survey participants. We will not provide assistance in interpreting survey questions or assisting survey participants with problems resulting from the construction of the survey.

You can obtain support for creation of your surveys by contacting the administrators prior to creating your survey.

Other reasons that you might want to contact the administrators could be:

  • Problems logging in (forgotten password)
  • Share editing of surveys with other people at the university

Fluid Survey Training

Fluid Surveys offers excellent, short, tutorial videos for the tool. If you are new to Fluid Surveys, check out the tutorial videos before requesting training.

If you require further training, Training Services offers a course on Fluid Surveys.

Request Assistance

You can request assistance using our online form.

Fluid Surveys Status Page

You can view the status of Fluid Surveys systems here.

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